Privacy Policy

Last updated: 10/12/2025

At Queen Esther Hair , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or book an appointment with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, and shipping/billing address.
Payment Information: processed securely through our payment partners (we do not store your full card details).
Booking Information: appointment details and preferences you share with us.
Automatically Collected Data: such as your IP address, browser type, and device information through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders or appointments.
Communicate with you about your purchases, appointments, or inquiries.
Send marketing updates or promotions (only if you’ve opted in).
Improve our website, products, and customer experience.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share it only with:

Service Providers: who help process payments, deliveries, or appointment scheduling.
Legal Authorities: if required by law or to protect our business rights.

4. Cookies & Tracking

Our website may use cookies to personalize your experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to disable cookies at any time.

5. Data Security

We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. However, please note that no online transmission is 100% secure.

6. Your Rights

You have the right to:

Access or correct your personal information.
Unsubscribe from marketing communications at any time.
Request deletion of your data (subject to legal and transactional requirements).

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

customercare.queenestherhair@gmail.com